Privacy Policy

Last Updated: July 17, 2025

1. Introduction

CANDU ("we", "us", or "our") operates the https://www.candu.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

2. Data We Collect

We may collect the following information when you use our website or services:

• Contact Information: Name, email address, phone number when you submit our contact form
• Booking Information: Appointment details through Square Appointments
• Technical Data: IP address, browser type, pages visited (via anonymized analytics)

3. How We Use Your Data

We use your personal data for:

• Providing and maintaining our Service
• Processing your appointments and requests
• Communicating with you about your bookings
• Improving our website and services

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

• Consent: When you voluntarily submit our contact form
• Contractual Necessity: To fulfill your appointment bookings
• Legitimate Interests: For website analytics and improvements

5. Data Sharing & Third Parties

We may share your data with:

• Square Appointments: For booking processing (view their privacy policy)
• Service Providers: Website hosting and analytics providers

We never sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary:

• Contact form submissions: 12 months
• Booking records: 24 months for tax purposes
• Analytics data: 26 months (anonymized)

7. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability
• Withdraw consent

To exercise these rights, contact us at admin@candu.com.

8. Cookies

Our website uses essential cookies for functionality. We use analytics cookies only with your consent.

9. Security

We implement appropriate technical measures to protect your data, including SSL encryption and secure servers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

For any questions about this Privacy Policy, please contact:

CANDU Nail Salon
2 Leonard Grove, Lawley, TF4 2SL
Phone: 07886 199433
Email: admin@candu.com